TT&T are a company that pretends to provide internet services. In reality they provide pain and heartache.
My internet “service” has become so intermittent that the down time is competing with the up time in the most frequent occurrence competition. So much so, that last Saturday I walked into TT&T and cancelled their service as from 15th May, after which I will suffer under some equally crappy alternative provider.
Bad move. On Monday my internet died completely and has been off until about 5 minutes ago. Twice daily calls elicited the response “we will call you back.” Total lies. Finally, yesterday afternoon, I refused to accept the promise of a call back and eventually talked to an engineer who tested the line and pronounced it dead. This morning an engineer called and promised to come round. Four hours later, he did.
He plugged in his own modem with a cocky expression, sure of proving my equipment to be defective. Nothing happened. He called someone, they didn’t answer. He called someone else, and my internet came back on.
My theory: Having told me I could not cancel until the 15th of next month, they then went and turned off my service immediately. Bastards.
Posts to follow later, unless the internet fails yet again.